Welcome to Elunéa Lamp. The terms “we,” “us,” and “our” refer to Elunéa Lamp.
Elunéa Lamp operates this store and website, including all information, content, features, tools, products, and services to provide you, the customer, with a curated shopping experience (the “Services”). Elunéa Lamp uses Shopify technology to deliver the Services.
These Terms of Service, along with all policies referenced herein (the “Terms”), describe your rights and responsibilities when using the Services.
By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy.
By accepting these Terms, you confirm that you are of legal age in your country or have parental consent.
You agree to provide accurate, current, and complete information when placing an order or using our Services.
You are responsible for maintaining the security of your account and all activity under it.
All products sold on this website are personalized and made specifically for each customer.
We strive to display products as accurately as possible. However, variations in color, appearance, or detail may occur depending on your device or the nature of the product.
We do not guarantee that the product will appear exactly as displayed.
By placing an order, you confirm that:
We are not responsible for errors provided by the customer.
Once production has started, orders cannot be modified or canceled.
All prices are subject to change without notice.
You agree to provide accurate billing and payment information and confirm that you are authorized to use the payment method provided.
All delivery times are estimates and not guaranteed.
We are not responsible for delays caused by shipping carriers, customs, or external factors.
Risk transfers to the customer once the order is handed to the shipping carrier.
Due to the personalized nature of our products:
However, if your item arrives:
You may request a solution within 30 days of delivery.
We may offer a replacement or refund.
Returned items must be:
Return shipping costs are the responsibility of the customer unless the item is faulty or incorrect.
Because each item is made just for you:
If you need to make changes, contact us immediately after placing your order. We will assist if production has not yet begun.
All content on this website, including images, text, logos, and design, is the property of Elunéa Lamp and protected by intellectual property laws.
You may not use, reproduce, or distribute any content without permission.
We may provide access to third-party tools or links. These are provided “as is,” and we are not responsible for their content or performance.
Our store is powered by Shopify. All transactions are between you and Elunéa Lamp.
Shopify is not responsible for any issues related to your purchase.
Your personal information is handled according to our Privacy Policy and Shopify’s Privacy Policy.
Any reviews or content submitted may be used by us for marketing or promotional purposes.
You agree not to submit false, misleading, or inappropriate content.
We are not liable for any damages beyond what is required by law.
These Terms are governed by the laws of Spain.
For any questions regarding these Terms, contact us at:
Elunéa Lamp
📧 elunealamp@yahoo.com
🌐 www.gizmoempires.com